Effective Date: January 15, 2019
Simple Meds, LLC (“we” “us” or “Our” and the “Simple Meds”) is committed to protecting your privacy. This Privacy Policy lets you know what types of information we may collect from you or that you may provide when you visit this website and each other Simple Meds website on which this Privacy Policy is linked (each individually and collectively referred to as the “Website”). This Privacy Policy also lets you know our practices for collecting, using, protecting, maintaining, and disclosing that information.
Please read this Privacy Policy carefully. By using the Website, you consent to the collection and use of your information by us in accordance with this Privacy Policy. This Privacy Policy is incorporated into and made a part of the Terms of Use. If you do not agree to the Privacy Policy or the Terms of Use, you must not use or access the Website.
This Privacy Policy applies to information collected via the Website and our Social Media Properties, (as described below), and does not apply to information you disclose to us through offline correspondence or contacts with our Customer Experience Representatives. For information about the privacy of patient health information protected by the Health Insurance Portability and Accountability Act of 1996 and implementing regulations (“HIPAA”), please review the Simple Meds Notice of Privacy Practices.
Changes to the Privacy Policy
We may revise and update this Privacy Policy from time to time. We will not make any material changes to the uses or disclosures of information collected under this notice without prior notice and consent. We encourage you to review this Privacy Policy periodically and to make note of the date of the most recent revision. If you disagree with the manner in which we intend to use the Personal Information you provide to us, you may contact us to “Opt-Out” as described below. Your continued use of the Website You agree to the terms of the Privacy Policy in effect at that time and as may be updated from time to time.
Information We Collect
We collect Personal Information and Non-Personally Identifiable Information from you when you directly provide it to us and automatically as you use the Website. The Personal Information we collect may include information you provide to us by filling in forms on the Website, such as information provided when you inquire about services, including your name, email address, phone number, mailing address, or other information.
We may also collect information such as your IP address and other session identifiers to help us analyze trends and observe usage patterns, gather information and data, customize your Website experience, and otherwise enhance and personalize user experiences.
Like many other sites, we use cookies to enhance your use of the Website and to gather information about our Website visitors. Please see the Cookies section below for more information.
Collection of Non-Personally Identifiable Information
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General Tracking Information
We keep track of the pages visited by each user. Our web server automatically collects some information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you request) can be sent to you. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our Website by making it more responsive to the needs and preferences of our users. This information does not identify you personally.
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Click Path Tracking
Technologies such as cookies, beacons, tags and scripts are used by Simple Meds and our affiliates, our marketing, testing and quality assurance partners, and/or our analytics, information technology and web monitoring service providers. These technologies are used in analyzing trends, administering the Website, tracking users’ movements around the Website and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on unidentified individuals as well as on an aggregated basis.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. Mobile applications may also use cookies.
We use local storage (“LS”) also referred to as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our Website or to display advertising based upon your web browsing activity use local storage to collect and store information. Various browsers may offer their own management tools for removing HTML5 LS.
At any given time, we may partner with one or more third party advertisers, search providers and/or ad networks to either display advertising on our Website or to manage our advertising on other sites. Each such third-party advertiser, search provider and ad network partner may use cookies and web beacons to collect Non-Personally Identifiable information about your activities on the Website and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out as described below. Please note that this does not opt you out of being served generic, non-targeted advertising. You will continue to receive generic, non-targeted ads.
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Use of Non-Personally Identifiable Information.
We may share Non-Personally Identifiable Information in the aggregated form with third parties who are providing research services that, in turn, will help to enhance the experiences of our patients.
Collection of Personal Information
If you choose to contact us using the forms on our Website, you will be asked to provide Personal Information which may include your name, mailing address, e-mail address, and phone number. Except as otherwise provided in this Privacy Policy, we do not actively share Personal Information gathered from our web servers. When you submit an inquiry, we may send you an e-mail to the address you have provided, in order to confirm your inquiry on our Website or via a partner’s web portal (to the extent provided on behalf of Simple Meds).
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What we do with the Personal Information We Collect
We collect Personal Information from you in order to learn more about how you use the Website; to measure areas of interest in our services; to understand the needs of our customers; to provide you with better service; and to help us with internal record keeping.
We, or our business partners on our behalf, may send correspondence to or contact you using the e-mail, street address and/or phone number you provide to us when inquiring on our Website or which you provide to us through the Website. These communications may include, but are not limited to, newsletters, information on services that we provide, Website updates, responses to your e-mails, inquiries, comments and opinions, surveys, and technical support. In certain instances, you will have an opportunity to limit these uses at the time your Personal Information is collected. You also may limit the contacts you receive by following the instructions in the “Opt-Out” Section below.
We will retain and use your information for as necessary to fulfill the purposes for which it was collected or as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
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Sharing of Personal Information
We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We do not sell any Personal Information to marketing research or bulk advertising sales companies or to any other third parties. We will share your Personal Information with our business partners who are bound to protect such information from disclosure or misuse. We, or our business partners, may use your Personal Information to follow up on your interest in receiving our services.
We may share your Personal Information with third-party businesses who offer services that we determine may be helpful to people who are or may be interested in our services or resources. As described above, you may limit this sharing by following the instructions in the “Opt-Out” Section below.
We may also disclose Personal Information in special cases when we have reason to believe that disclosing this Personal Information is necessary to identify, contact or bring legal action against someone who may have breached our Terms of Use or who may be causing (whether intentionally or unintentionally) injury to or interference with our rights or property, other Website users, or anyone else who could be harmed by such activities. We reserve the right to disclose your Personal Information to law-enforcement personnel and agencies when requested to do so, as required by law such as to comply with a subpoena, or if Simple Meds is involved in a merger, acquisition, or sale of all or a portion of its assets.
Links to Third-Party Sites
Occasionally this Website may include a hyperlink (“Link”) or a banner advertisement (“Banner Ad”) containing a Link which allows you to connect to the home page of a third-party website (“Third-Party Site”). Simple Meds may provide these Links to you as a convenient method of accessing information that may be useful or of interest to you. This Privacy Policy and the practices that we follow under this Privacy Policy do not apply to Third-Party Sites that are operated independently from Simple Meds.
We are not responsible for the content, accuracy, or opinions expressed on any Third-Party Site or for the privacy practices of any third party. We will not, and are under no obligation to, investigate, monitor or check the Third-Party Sites for accuracy or completeness, or for any obscene, scandalous, inflammatory, pornographic, indecent, profane, defamatory or unlawful content or materials. Inclusion of any Link or Banner Ad to a Third-Party Site that is placed on our Website does not imply approval or endorsement of the Third-Party Site. You understand and agree that by clicking on a Link to a Third-Party Site you have left this Website, and the Privacy Policy stated on this Website is no longer in effect.
Social Media
Any information, including Personal Information, that you choose to share in any online message board, forum, or via social medial is by design open to the public and not private. You should think carefully before posting any Personal Information via social media. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any social media or public forum, the information you post may show up in third-party search engines.
Message boards and public forums provide users with similar interests and concerns a place to share information and support one another, post questions, or enter into moderated online discussions. We may maintain profiles or accounts with various third-party social media providers, including, Facebook, Twitter, Instagram, LinkedIn, YouTube, and Google+. We refer to these social media accounts individually and collectively as “Social Media Properties.”
Your interactions with these Social Media Properties are governed by multiple privacy policies. Our collection, use, and disclosure of information obtained through the Social Media Properties is governed by this Privacy Policy to the same extent as information gathered through the Website. With respect to the information third-parties collect or access directly through your use of their social media products/services/software, the social media providers’ own privacy policy will apply. We encourage you to review the social media provider’s privacy policy before interacting with a Social Media Property.
How We Keep Your Information Secure
To reduce the possibility of unauthorized access or disclosure, we have put in place a number of physical, electronic and managerial procedures to help protect the information we collect online. In addition, we use standard Secure Sockets Layer (SSL) certificates to secure all pages used for inputting users’ Personal Information. However, due to the open communication nature of the Internet, no system can be completely secure, and we cannot guarantee the security of your Personal Information.
Children’s Privacy
This Website is intended only for individuals 18 years of age and older. We do not knowingly collect information from children under the age of 13.
California Do Not Track Disclosure
Do Not Track is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting the user’s activity that such activity will not be tracked. Simple Meds’ Website does not respond to Do Not Track signals.
Opt-Out
You may choose to have your name taken off of our list, cease receiving any correspondence or newsletters from us, limit our sharing of Personal Information with third parties who may offer services to you, or update or delete the Personal Information that you have provided to us via one of the following methods:
- Using the opt-out option in e-mails you receive from us;
- Sending us an e-mail at: contact@simplemeds.com;
- Writing to us at: Simple Meds, 6862 Hillsdale Court, Indianapolis, IN 46250; or
- Calling us toll free at: 1.615.645.6337
We will honor your request within 10 business days.
Opting out of one form of communication does not mean you have opted out of other forms as well. For example, if you opt-out of receiving marketing emails, you may still receive marketing text messages if you have opted in to receiving them. If you submit a general opt out request, we will unsubscribe you based upon the information provided. For example, if you provide your name, email address, and phone number we will unsubscribe you from any lists linked to either your name, email address or phone number.
International Visitors
This Website is hosted in the United States and is intended only for United States visitors. This Website is not intended for users located within the European Economic Area. By providing your Personal Information, you confirm your consent to having such personal data hosted and accessed in the United States.
Disclaimer
The data contained in our Website is for informational purposes only and is not represented to be error free. Simple Meds attempts to ensure that the data provided or otherwise displayed on our Website is accurate. However, the Website and its contents are provided on an “as is, as available” basis. Use of the Website and its contents is at your sole risk. Simple Meds does not warrant that any functions of the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website will be free from viruses or other harmful components. Simple Meds makes no warranties, either express or implied, concerning the content of the Website, including the accuracy, completeness, reliability or suitability of the Website.
Contact Information
If you have any questions about this Privacy Policy, the practices of the Website, or your dealings with the Website, please contact:
Mailing Address:
Simple Meds, LLC
6862 Hillsdale Ct
Indianapolis, IN 46250
Toll-Free Phone Number: 1-615-645-6337
Email Address: contact@simplemeds.com